At CebuGift.com, we are dedicated to ensuring the prompt and accurate delivery of your order according to your specified time and date. In certain circumstances, the arrangement you have chosen may require substitutions. We understand the importance of meeting your expectations, and we want to assure you that any substitutions made will be of equal or greater value.
Our aim is to closely replicate the requested arrangement, utilizing flowers or plants that are similar in appearance and value. For assorted flower arrangements and potted plants, substitutions may be necessary to maintain the desired color scheme, ensuring that the overall aesthetic is preserved. This means that the specific type of flower or plant may be substituted with an equivalent or superior alternative.
While we make every effort to maintain consistency in arrangements featuring a single type of flower or potted plant, variations in color may occur due to substitutions. Additionally, containers may be substituted to ensure that the overall design remains harmonious.
In the case of gourmet baskets, fruit trays, and other specialty gifts, substitutions may be made in the contents or containers. Be assured that any replacements will be of equal or greater value, and we will strive to preserve the essence of the original selection.
Our commitment is to provide you with a delightful and satisfying experience, and we appreciate your understanding in allowing us the flexibility to make necessary substitutions to fulfill your order seamlessly. If you have specific preferences or concerns, please feel free to reach out to our customer service team, and we will do our best to accommodate your requests. Thank you for choosing CebuGift.com for your floral and gifting needs.